Refund Policy

Effective Date: [Monday, 23 February 2026]
Home Page: https://digiskillz.in

At DigiSkillz (“Company”, “we”, “our”, or “us”), we strive to deliver high-quality digital products and educational resources. This Refund Policy outlines the terms under which refunds may or may not be granted.

By purchasing from https://digiskillz.in/, you agree to this Refund Policy.

1. Nature of Digital Products

DigiSkillz primarily sells digital products, including but not limited to:

• Online courses

• Templates

• Downloadable resources

• Digital guides

• Software tools (current or future offerings)

All products are delivered electronically and are accessible immediately upon successful payment.

Due to the intangible and non-returnable nature of digital goods, refunds are limited.

2. General Refund Rule

All sales of digital products are considered final.

However, refunds may be granted under specific circumstances outlined below.

3. Eligible Refund Cases

A refund request may be considered only if:

1. Duplicate Payment
   You were charged twice for the same product.

2. Technical Delivery Failure
   The purchased product was not delivered or accessible due to a verified technical issue from our side.

3. Wrong Product Purchase (Before Access)
   If you accidentally purchased the wrong product and have not accessed or downloaded it.

Refund requests must be submitted within 7 days of purchase.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

• You changed your mind after purchase.

• You did not like the product.

• You expected features not mentioned in the product description.

• You lack the technical knowledge to use the product.

• You failed to read the product details before purchase.

• The product has already been downloaded, accessed, or consumed.

• Refund request is made after 7 days of purchase.

5. Refund Process

To request a refund:

1. Email us at: [Support@digiskillz.in]

2. Include:

   • Your full name

   • Order ID

   • Date of purchase

   • Reason for refund request

We will review your request and respond within 5–10 working days.

If approved, the refund will be processed to the original payment method within 7–14 business days, depending on your payment provider.

6. Abuse & Misuse Prevention

DigiSkillz reserves the right to:

• Deny refund requests if misuse or fraud is suspected.

• Suspend access if refund abuse patterns are detected.

• Take legal action in cases of unauthorized distribution after purchase.

7. Chargebacks

If a chargeback is initiated without contacting us first:

• Access to all purchased products may be permanently revoked.

• Future purchases may be restricted.

• We reserve the right to dispute the chargeback with supporting transaction evidence.

8. Compliance with Indian Law

This Refund Policy is drafted in accordance with:

• Consumer Protection Act, 2019

• Consumer Protection (E-Commerce) Rules, 2020

Digital goods that are immediately accessible are generally not eligible for return once consumed.

9. Contact Information

For refund-related queries:

DigiSkillz Team
Contact Us: Click Here.